[้็ฅ] ๆไปฌ็ไบคๆ้จ้จไป็ป๏ฝ[Notice] Introducing Our Trading Department
ๅไฝๅไปๅฅฝ๏ผ
ๆๅๅพ้ซ่ๅๅคงๅฎถไป็ดนๆๅๅฐๆฅญ็ Trading ้จ้๏ผ่ดๅๆผๆไพ่ไบคๆ็ธ้็ๆฏๆด่ๆๅใ
็บไบ่ฝๆดๆๆ็ๅฐ่็ๅคงๅฎถไบคๆ็ธ้็้ๆฑ๏ผๆฅๅพFreshservice ๅทฅๅฎ็ณป็ตฑไธญ, TR โ Trading Request็้กๅฅ๏ผๅฐ็ฑ Trading ้จ้ๅฐไบบ่ฒ ่ฒฌ่็ใ
็ธ้ๅทฅไฝ็ๅทฅๅฎ้
็ฎๅฆไธ๏ผ
T01. ไบคๆ้ฎ้ขๆๆฅ๏ผInvestigation of Trading Issue๏ผ
T02. ไบคๆๆฅๅ็ดขๅ๏ผTrading Report Inquiry๏ผ
T04. ๅฎ็ๆต่ฏๅธๆท็ณ่ฏท๏ผLive Test Account Application๏ผ
็ฎๅ็ฑ @Jay Lee ่ฒ ่ฒฌๆไปปๆญค้จ้ไปฃ่กจ๏ผไธป็ฎก็บ @Mickey Hsiao
Jay Leeไธ็ญ็ๆ้็บ ๆฏ้ฑไธ่ณ้ฑไบ 09:00โ18:00๏ผGMT+8๏ผใ
่ฅๅจ้ไธ็ญๆ้้ๅฐ็ทๆฅไบไปถ๏ผไป่ซ่ฏ็นซ OPCS ๅ้ๅๅฉ่็ใ
ๅฆๆไปปไฝๅ้ก๏ผๆญก่ฟ้จๆ่ฏ็นซๆๅใๆๅๆๅพ
้้จ้่ฝ็บๅคงๅฎถๅธถไพๆด้ซๆ็ๆฏๆด่ๆๅ๏ผ
Dear Team,
We are pleased to introduce our dedicated Trading Department, which is committed to providing support and services related to trading matters.
To improve the efficiency in handling trading-related requests, the "TR โ Trading Request" category in the Freshservice ticketing system will now be managed by the Trading team.
The ticket items under this category include:
T01. ไบคๆ้ฎ้ขๆๆฅ๏ผInvestigation of Trading Issue๏ผ
T02. ไบคๆๆฅๅ็ดขๅ๏ผTrading Report Inquiry๏ผ
T04. ๅฎ็ๆต่ฏๅธๆท็ณ่ฏท๏ผLive Test Account Application๏ผ
Currently, @Jay Lee is the representative in charge of this department, and @Mickey Hsiao manages the team.
Jay Lee's working hours are Monday to Friday, 09:00โ18:00 (GMT+8).
For urgent issues outside of working hours, please contact the OPCS team for assistance.
If you have any questions, feel free to reach out to us anytime.
We look forward to this department bringing more efficient support and service to everyone!
Kind Regards,
Monetamarkets Operation Team