[้็ฅ] ๅทฅๅฎ็ณป็ตฑๅทฒๆขๅพฉไฝฟ็จ๏ฝ[Notice] Freshservice System Now Fully Restored
ไบฒ็ฑ็้ๅฎๅข้๏ผ
็ฑไบ AWS ไบ็ซฏไผบๆๅจๆๅกไบไปๆฅๅ็ๆ
้๏ผๅฏผ่ดไฝฟ็จ AWS ๆถๆ็ Freshservice ๅทฅๅ็ณป็ปไบ ็บฆไธๅ 4:00๏ผGMT+8๏ผ ไธๅบฆๆ ๆณไฝฟ็จใ
็ฎๅ AWS ๅทฒไฟฎๅค้ฎ้ข๏ผๅทฅๅ็ณป็ปๅทฒๆขๅคๆญฃๅธธ่ฟไฝ๏ผ่ฏทๆจๆขๅค้่ฟๅทฅๅ็ณป็ปๆไบค้ๆฑใ
ๅๆถ๏ผ็ฑไบๅจๅๆบๆ้ด็ดฏ็งฏไบ้จๅๅพ
ๅค็ๅทฅๅ๏ผOP ๅข้้่ฆไธไบๆถ้ด้ๆญฅๆถๅไธๅ่ฆใ
ๆ่ฐขๅไฝ็็่งฃไธ้
ๅใ
Dear Sales team,
Due to a service disruption in the AWS cloud servers earlier today, the Freshservice ticketing systemโwhich operates on AWS infrastructureโwas temporarily unavailable at around 4:00 PM (GMT+8).
The issue has now been resolved by AWS, and the Freshservice system is fully operational again. Please continue to submit your requests through the ticketing system as usual.
As there is a backlog of tickets accumulated during the downtime, the OP team will need some time to process them.
Thank you for your understanding and cooperation.
Kind Regards,
Monetamarkets Operation Team